ChatGPT Shopping — your catalogue in ChatGPT’s answers
More and more people ask ChatGPT before they buy. With the new app, your products appear in ChatGPT’s shopping results — with image, price, availability and a link to your shop. You activate it yourself in mySaldia or through the support portal. Note: OpenAI currently offers shopping results from merchant feeds and buying directly in the chat only in the US. In Switzerland, you use the feed for ChatGPT Ads today; the other features are ready and go live as soon as OpenAI enables them here.
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Visible in ChatGPT — Your catalogue goes to OpenAI per storefront, language and country. You map brand, GTIN, colour, size and condition just as for Google Shopping — an existing Google Shopping mapping is copied with one click. Single products or whole categories can be excluded.
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Prices and stock kept current — When a price, stock level or status changes, the update goes to OpenAI continuously through the Delta API — not only with the next full feed.
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Checkout right in the chat — Optionally, your customers buy right inside ChatGPT. The order arrives in your shop as a regular order, with stock deducted; status, shipping and returns are reported back to ChatGPT automatically.
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The basis for ChatGPT Ads — The same product feed powers ads in ChatGPT. Per product, you decide whether it may be used for them.