Business Tools

saldiaCore The all-in-one business software for Swiss SMEs

The all-in-one business software for Swiss SMEs: CRM, support, projects, time tracking and HR in one solution – with built-in AI and direct bexio sync.

All-in-one business software Made in Switzerland Complements bexio AI-powered

What is saldiaCore?

saldiaCore is an all-in-one business software for Swiss SMEs that combines CRM, ticketing, project management, time tracking and HR in a single solution. Instead of running several separate tools, you manage customer relationships, support, projects, logged time and staff centrally in one place. A built-in AI searches your data in natural language and handles recurring work through an automation engine. saldiaCore complements your bexio accounting and is hosted in Switzerland.

This product is perfect for you if …

you want to combine ERP, CRM, ticketing and HR in a single platform
you no longer want to manage many separate tools

Developed and hosted in Switzerland.

How we use AI
How saldiaCore works

Your entire business — in one software

CRM, support, projects, time tracking and HR in one interface. A real look inside saldiaCore — module by module, the way your team uses it every day.

01 Cockpit

Everything at a glance — your workday starts here.

Working time, open to-dos, active projects, inbox and your progress — the dashboard bundles what matters today. One login for the whole company.

  • One login, one dashboard
  • Personal & role-based
  • Swiss hosting
02 CRM & communication

Customers, companies and every conversation — in one place.

Companies and contacts kept tidy, calls and messages tracked across channels. From first contact to close — nothing gets lost.

  • Companies & contacts
  • Calls & conversations
  • Missed items visible instantly
03 Support & tickets

Support that never drops the ball.

Tickets with status, priorities and AI summary; every notification — tickets, tasks, mentions, sales — flows into one central inbox.

  • Ticketing with SLA view
  • AI summary
  • One inbox for everything
04 Projects & tasks

Plan projects, get tasks done, keep time in check.

From the project list to the detail: tasks, progress, time tracking and internal activity — all linked to customers and quotes.

  • Projects & tasks
  • Time right on the project
  • Linked to the CRM
05 Time & HR

Time tracking and HR — compliant and simple.

Clock in/out with automatic Swiss break rules (ArG), timesheets with target/actual balance, and a calendar for bookings and absences.

1 Clock in / out
2 Timesheets & balance
3 Calendar & absences
06 Motivation

Software your team actually enjoys using.

XP, levels, streaks, badges and coins make the workday playful — including a shop with power-ups. Less friction, more staying power.

  • XP, levels & streaks
  • Badges & achievements
  • Coins & power-up shop
Badges & progress
Shop & power-ups
All in one

One system instead of ten tools.

saldiaCore replaces the patchwork of single tools — with built-in AI and a direct bexio connection, hosted in Switzerland.

All in one software

CRM, support, projects, time & HR under one login.

Swiss hosting & privacy

Data in Switzerland, FADP/GDPR compliant.

bexio connection

Direct sync with your accounting.

AI & automation

Summaries, suggestions and less manual work.

Request a demo

No obligation · tailored to your SME

Everything included. One login.

The all-in-one business software for Swiss SMEs: CRM, support, projects, time tracking and HR in one solution – with built-in AI and direct bexio sync.

saldiaCore · 22 modules

Cockpit

3 features

Your workday starts here: working time, open to-dos, active projects and your progress — personal and role-based, on one dashboard.

Everything at a glance

Working time, open to-dos, active projects and updates — bundled on your personal dashboard.

Role-based views

Every team member sees exactly what matters for their role.

One login for everything

All modules under one login — no tool switching, no duplicate entry.

Cockpit – saldiaCore

Inbox

3 features

Every notification flows into one place — from tickets, tasks, mentions and sales. Nothing slips through.

Central notifications

Tickets, tasks, @-mentions and sales updates in one inbox.

To-dos & overdue items

Open items and due dates show up right in the inbox.

Unread overview

Unread counters and a recent history for working through things in order.

Inbox – saldiaCore

Focus

14 features New

Your personal focus space — deliberately unlike the rest: fewer options, hard limits, lots of automation. Built with aids for neurodivergent people, from one-second capture to tunnel mode. Plus shareable pinboards where the team thinks together, live.

One card = one thought

No type, no required field, no category when you capture — what a card is depends on where it sits: a note or idea on the pinboard, a to-do in Later and Today, history in Done.

Capture in a second (⌘J)

From anywhere in the system: press ⌘J, type your thought or speak it via the mic, hit Enter. Everything lands on the pinboard first — sorting comes later, because every required field kills the impulse.

Focus AI: talk to your board

Speaking doesn't just create cards — Focus AI understands commands and executes them: "the quote card to today", "… is done", "break … into steps". With a review of what happened and undo — Swiss German included.

Today: only 3 at once

Not a daily quota but a simultaneous limit — 20 things done in a day is no problem. What's capped is how much competes for your attention at once. That's why it deliberately can't be raised.

Priority = position

No priority field — high/medium/low always ends with everything being 'high'. What matters is what's on top: drag the cards into the order you want to tackle them.

A date makes a to-do

Give a card a due date and it moves onto the board into Later and stops decaying. Due items are quietly sorted to the top and subtly marked — never screamed at in red.

Mirror cards from the system

To-dos assigned to you plus dated tasks, tickets, projects and sales show up automatically as cards with an origin badge. Ticking one off really completes the original — nothing due stays invisible.

The pinboard — your thinking space

A free canvas: cards stay where you drop them, and your layout is saved. Double-click to add labels, use '+ Zone' for colored areas — build your own sections spatially, without folders.

One board, areas as a lens

Business, personal, club: areas filter the single board instead of splitting it. Multiple boards would hide things — what you don't see doesn't exist.

Shared pinboards for the team

Create shared idea spaces (brainstorming, retro, SWOT via templates with ready-made zones), visible to members only or the whole workspace. Pull an idea 'to my board' or assign it to someone — your personal board always stays private.

Think together, live

On shared walls the team works at the same time: see who's present, vote on cards and react with emojis, connect cards to show flows, a workshop timer for timeboxes — and an AI summary that bundles everything into themes and next steps.

Three focus levels

Board → Zen mode (hides navigation and everything else) → Tunnel (a single card, 5-minute timer, done auto-loads the next). The tighter the level, the less can interrupt. The timer is small on purpose: starting is the hurdle, not keeping going.

The board tidies itself

At midnight, anything unfinished quietly moves from Today back to Later — no overdue stamp, the day starts fresh. The weekly check asks about old items: keep, board or delete. Deleted something? One 'undo' brings it back.

Interactive tour

The board explains itself: a spotlight tour walks through the real elements one by one, one sentence per step — automatic on your first visit, back anytime via the lightbulb.

Contacts & Companies

3 features

Keep contacts and companies in one place — with activity history, custom fields and segments. The foundation for sales, support and projects.

Contacts & companies

Keep all contacts and companies in one place, including activity and customer history.

Custom fields & segmentation

Add your own fields and group contacts into segments with tags.

Linked to everything

Tickets, projects, time entries and deals attach right to the contact — the full history in one place.

Contacts & Companies – saldiaCore

Sales & Pipeline

5 features

Move deals through a visual pipeline, spot risks early and measure what works — all the way to quotes via bexio.

Visual sales pipeline

Move deals as a Kanban through seven stages – Lead, Qualified, Proposal, Negotiation, On Hold and finally Won or Lost.

Deal health scoring

Every deal gets a rating – Healthy, Attention or Critical – so you spot risks early.

Automatic follow-up reminders

Get reminded about inactive or soon-to-close deals before they go stale.

Sales reports

Analyze weighted pipeline value, win/loss, conversion rate, sales cycle, rep performance and loss-reason and source analysis.

Quotes via bexio

Create quotes and offers directly through your bexio connection.

Conversations

3 features

Calls and messages tracked across channels: Aircall telephony and WhatsApp come together in one place — missed items are visible instantly.

Calls & messages central

Every conversation across channels in a single view.

Aircall & WhatsApp

Aircall telephony and WhatsApp messages connected natively.

Missed items stand out

Missed calls and open messages are impossible to overlook.

Conversations – saldiaCore

Calendar & Bookings

5 features

A team calendar with customer bookings and activities: customers book appointments online, your team sees bookings, absences and to-dos in one view.

Online appointment booking

Customers book appointments themselves — in a guided flow through the customer portal.

Google Calendar & Meet

Appointments sync with Google Calendar — including Google Meet links.

Fair team assignment

Bookings are distributed across the team automatically — matching availability and expertise.

Month, week, day

One view for everything: customer bookings, absences and to-dos overlaid.

Rooms & resources

Manage and book rooms right along with it.

Calendar & Bookings – saldiaCore

Scheduling polls

5 features

Find meeting slots with customers, partners and your team without email ping-pong — participants vote without logging in.

Vote without a login

External participants get a personal link and vote right away — in German, English or French.

Conflicts visible upfront

While creating a poll, saldiaCore shows which proposed slots clash with your own calendar.

Schedule in one click

The chosen slot becomes a calendar entry — including a meeting link for online appointments.

Invitations sent for you

Everyone receives the confirmation with a calendar file in their own language.

Configurable per poll

You decide on the deadline, visibility, hidden results, maybe-answers and notifications.

Partner program

3 features

Build a partner and affiliate program — from codes and tracking to commission payouts.

Codes & tracking

Issue partner codes and track clicks and conversions.

Partner tiers

Group partners into tiers with different conditions.

Commission payouts

Settle commissions cleanly and transparently.

Support & Ticketing

8 features

Bundle support requests from email, WhatsApp, phone and forms into one ticket system — with SLA management and cleanly structured workflows.

Manage tickets

Create, assign, merge and archive tickets with full-text search and attachments.

Multi-channel intake

Requests arrive centrally from email, WhatsApp, the Aircall phone and JotForm.

Tickets from Gmail

Incoming Gmail messages are turned into tickets automatically.

Internal & public messages

Separate internal notes from customer messages, work with @-mentions and attachments.

SLA management

Set response and resolution targets per priority with business-hours logic, SLA pause on waiting status and escalation tracking.

Dynamic statuses & priorities

Maintain separate internal, portal and public views – multilingual.

Macros & templates

Reply faster with templates and placeholders.

Zendesk import

Bring over existing tickets via Zendesk import.

Support & Ticketing – saldiaCore

Knowledge base

2 features

Document knowledge once and use it everywhere — in hierarchical, multilingual articles for your team, the customer portal and the public portal.

Multilingual articles

Publish hierarchical, multilingual articles – in the customer portal and the public ticket portal.

DeepL translation

Translate single items or in batch, for example whole articles, via DeepL.

Customer portal

4 features

A dedicated portal for your customers: view and answer tickets, book appointments, read help articles — multilingual.

Tickets in the portal

Customers see their requests and reply right in the portal.

Booking built in

Book and manage appointments — right inside the customer portal.

Status page

A public status page shows the availability of your services.

Multilingual

Portal and articles in several languages — matching your customer base.

Forms

2 features

Build your own forms with the built-in builder — incoming submissions automatically become tickets.

Form builder

Create forms with custom fields — no external tool needed.

Straight to a ticket

Every incoming submission lands in support as a ticket.

Projects

4 features

Plan projects with budget, phases and team roles — templates get recurring workflows moving fast.

Projects with budget

Set up projects with budget, hourly rate and estimated hours.

Phases & milestones

Structure projects into phases and milestones.

Members & roles

Assign team members with defined roles.

Project & task templates

Start projects with predefined tasks from templates.

Projects – saldiaCore

Tasks & Boards

5 features

Organize the work with tasks and Kanban boards — with statuses, priorities, saved filters and bulk actions.

Tasks with detail

Work with custom IDs, statuses, priorities, due dates and task relations.

Kanban boards

Use boards per project plus a global board across all projects.

Bulk actions & merge

Edit many tasks at once and merge tasks together.

Saved filters & views

Save filters and views for quick access.

Comments & attachments

Keep discussions and files right on the task.

Tasks & Boards – saldiaCore

Time tracking

8 features

Log time directly on tickets and tasks – it is automatically assigned to the right customer and project and can be evaluated per customer and project. Billable time can be turned into an invoice directly in bexio, grouped by task, project or date. This is exactly where saldiaCore connects your work to your accounting.

Time on tickets & tasks

Log time on tickets and tasks – customer and project are assigned automatically through them.

Live timer & manual entry

Start, pause and stop a live timer or add time entries manually.

Billable flag

Mark time as billable and keep track of its invoiced status.

Invoice directly in bexio

Turn billable time into an invoice directly in bexio, grouped by task, project or date.

Worked vs. rounded

See the actual worked time next to the rounded billing duration (rounding 0/5/10/15/30/60 minutes).

CSV & PDF export

Export to Excel as CSV or generate a PDF activity report.

Extensive filters

Filter by user, company, contact, project, ticket, date, billable, invoiced and tags.

External logging via API

Log time externally through the API as well.

Internal wiki

5 features

Your team's internal knowledge in one place — cleanly separated from the public knowledge base for customers.

Page tree with drag & drop

Arrange pages and subpages freely — the structure grows with your knowledge.

Versions with restore

Every edit is kept; older states can be viewed and brought back.

Write together

The editor saves automatically and shows who else is working on the same page.

Internal stays internal

Its own area with its own permissions — internal pages never show up in the customer portal or in public answers.

Part of the search

Internal pages are findable via ⌘K search — for everyone allowed to see them.

HR & people

9 features

Manage your team's working hours, absences and vacation in line with Swiss labour law. The attendance time clock is a separate system, independent of project-based time tracking. Multi-step approvals and balance tracking keep your timesheets clean.

Attendance time clock

Track attendance with multiple sessions per day, office or home-office location and breaks – separate from project time tracking.

Swiss break rules

Automatic break rules under Swiss labour law (15/30/60 minutes).

Timesheet with approval

Multi-step workflow from employee through HR to locked, with deadlines and Google Sheet export.

Absence requests

Request vacation, sickness, military or overtime, including half-days, with approval or rejection.

Vacation calculation

Calculate vacation with part-time support, company holidays and holiday policies.

Automatic calendar entries

Approved absences appear in the calendar automatically.

Employee settings

Store work percentage, weekly and daily hours per weekday and home-office permission.

Balance tracking

Track cumulative hours, target vs actual, over- and under-hours and missing days.

Google Workspace sync

Sync relevant data with Google Workspace.

HR & people – saldiaCore

Gamification

6 features

Motivate your team with XP, levels and badges for many business actions. Challenges, leaderboards and a reward shop make everyday work more playful.

XP & levels

Earn XP and climb levels for many business actions, with season multipliers.

Badges & achievements

Earn badges and achievements for reaching goals.

Challenges

Take on daily, weekly, monthly and special challenges.

Leaderboards

Compare performance across leaderboards in the team.

Kudos & reward shop

Recognize colleagues with kudos and coins and redeem them in the reward shop.

Seasons & login bonus

Reach milestone rewards per season and collect daily login bonuses with streaks.

Gamification – saldiaCore

AI & Search

6 features

A built-in AI searches your data in natural language – understanding meaning, not just keywords. It helps in support and advises website visitors. Behind the scenes, several AI providers run with automatic failover.

Hybrid AI search

Via ⌘K from anywhere: ask questions in natural language and get automatic filters across fifteen data types in milliseconds – from tickets and contacts to time entries and focus cards.

Semantic search

The search understands meaning, not just wording: “customer can't pay” also finds “payment failed” – plus synonyms and typo tolerance.

Answer with sources

For questions the search returns a short, grounded answer from your own data – with clickable sources to verify it.

AI support assistance

Get reply suggestions from similar tickets, optimize drafts, summarize conversations in two to three sentences and analyze sentiment and urgency.

Multiple AI providers

Routing across OpenAI, Claude, Gemini and OpenRouter with automatic fallback and per-call credit metering.

Embeddable AI consultant

An anonymous widget uses your crawled website content as a knowledge base, escalates to a human and books appointments.

AI advisor

6 features

An embeddable chat widget that answers from your own website content — around the clock. It answers visitor questions, captures leads, books appointments and hands over to a human when needed.

Embeddable chat widget

An anonymous widget for your website — embedded in a few lines, in your tone and multilingual. On duty around the clock.

Answers from your own content

The advisor crawls your website(s) and uses exactly that content as its knowledge base — multiple sources, re-crawled automatically on a schedule.

Hands over to a human

When the advisor hits its limits, it escalates seamlessly to your team — the conversation lands right in your inbox.

Books appointments

Interested visitors book an appointment right in the chat — connected to your calendar.

Captures leads

The advisor collects contact details and confirms them by email — no lead slips away.

GDPR-compliant

Starts anonymous, with automatic anonymization and deletion of old conversations after a set period.

Automations

3 features

An automation engine takes over recurring work — you can even generate workflows from a plain-text description.

Automation engine

Combine 4 triggers (created, updated, field changed, time-based) with 6 objects and 15 actions – from sending email and setting fields to webhooks.

Semantic condition ai_match

Use the AI condition ai_match alongside standard operators to match content semantically.

Workflow from text

Describe a process in plain text and let the AI build the whole workflow from it.

Pricing & Plans

Choose the right saldiaCore plan for your business.

Team

Flexible for your team – contact us for a customized offer that fits your exact requirements.

On request
Custom quote

Tailored to your needs

Contact us
All 6 modules included
Unlimited contacts & projects
Google Workspace integration
Bexio synchronization
Slack & Aircall integration
AI features (OpenAI & DeepL)
Swiss hosting & data protection
Personal onboarding
Email & phone support
Regular updates

All prices excl. VAT.

Works with your tools

Connect saldiaCore with the tools you already use.

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Frequently asked questions

What is saldiaCore?
saldiaCore is the all-in-one business software for Swiss SMEs. It combines CRM, support and ticketing, projects and tasks, time tracking and HR in a single solution. A built-in AI searches your data in natural language and automates recurring workflows. Everything is hosted in Switzerland.
Who is saldiaCore for?
saldiaCore is aimed at Swiss SMEs that no longer want to run customer management, support, projects, time tracking and HR across several scattered tools. Instead of five separate solutions, you work centrally in one place. It fits especially teams that already use bexio and want to sensibly complement their accounting.
Does saldiaCore replace bexio?
No. saldiaCore does not replace bexio, it complements it. It runs alongside your bexio connection, syncs invoices, contacts and quotes and bills logged time directly through bexio. Your accounting stays in bexio – saldiaCore adds CRM, support, projects, time tracking and HR around it.
How does time tracking with bexio invoicing work?
You log time directly on tickets and tasks, either with a live timer or manually. Through the task or ticket, the time is automatically assigned to the right customer and project and can be evaluated per customer and project. Time marked as billable can be turned into an invoice directly in bexio, grouped by task, project or date. That way your work flows into your accounting without detours.
What AI features does saldiaCore offer?
A hybrid AI search (reachable from anywhere via ⌘K) answers questions in natural language and sets filters automatically across fifteen data types. In support, the AI suggests replies from similar tickets, summarizes conversations and analyzes sentiment and urgency. An automation engine combines triggers, objects and actions and can even be generated from a plain-text description. There is also an embeddable AI consultant that uses your website content as a knowledge base, escalates to a human and books appointments.
What does saldiaCore cost?
saldiaCore is available with pricing on request. Since the right setup depends on team size and usage, we are happy to put together a suitable offer. Just get in touch and we will discuss your requirements.
Where is my data hosted?
saldiaCore is hosted and looked after in Switzerland. Support also comes from Switzerland and is available in German and French. That keeps your business data in a familiar environment.

Ready for saldiaCore?

Let's talk about your requirements. Our team gets back to you within 24 hours.

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